Cannot install Office - Error Code 0-2054 - Microsoft Q&A (2024)

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Cannot install Office - Error Code 0-2054 - Microsoft Q&A (1)

Paul Phillips 16Reputation points

2022-06-20T15:23:07.097+00:00

I recently purchased a new computer, which came pre-installed with the "Click to Run" version of Microsoft Office 365. Our organization does not use Office 365, and instead, we use the full Office Standard version.

I uninstalled Office from the computer and attempted to install Office Standard using the "Office Deployment Tool 2021" executable. After a few seconds, it shows an error message that states it "Couldn't install". The code provided is "Error Code: 0-2054 (0)".

I have tried:

  • Uninstalling the 3rd party firewall and antivirus that came with the machine
  • Turning off the Microsoft firewall and antivirus
  • Running the Office Removal Tool
  • Removing all references to Office from the registry
  • Removing all references to Office from both Program Files and Program Files (x86)
  • Running the installer from a different location and network
  • Resetting the machine to factory defaults and starting over

Nothing has worked. What can I do to get my copy of Office Standard installed on this new computer?

Office Management

Office Management

Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.

Cannot install Office - Error Code 0-2054 - Microsoft Q&A (2)

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  1. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (3)

    Assured Assist 0Reputation points

    2024-04-29T16:06:42.5233333+00:00

    As an expert, we advise the retail users to go with retail editions which is actually safe. Because, you will own the product key and can link it to your personal account and you can also re-use the license if you change your computer.

    Trust me, the issue with your editions that you are trying today, so called deployment editions is actually meant for enterprise users.

    Rest is your choice.

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  1. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (4)

    marmirvel 70Reputation points

    2023-02-15T14:11:55.8766667+00:00

    Hi,

    I had the same Problem and the solution was rather simple. I hope, I can help somebody with it.

    In my case I have installed an Office 2021 version.

    VERY IMPORTANT: If you have already downloaded the offline installation files. You can go to steep number 5. Else:

    1. If you don´t have downloaded configuration.xml file, please do it. For the configuration.xml file you can do that at: https://config.office.com/ you muss to go through the wizard until you have configured your office to download. Download your .xml file in Export (upon right on the website) and save it in a install folder.
    2. Download the Office Deployment Tool and install it.
    3. Copy the setup.exe file from Office Deployment Tool to the same folder in which the configuration.xml file is.
    4. Now you need to download the Office offline installation. For this you need the following command on Command Prompt (cmd) as Administrator, go to you install folder (e.g. d:\install\office with dir d:\install\office), in which your configuration.xml and your setup.exe from the Office Deployment Tool file are. Write or paste the following command: setup /download configuration.xml Press the enter key and wait till the download is complete.
    5. To install it, you can on the same the Command Prompt (cmd) as Administrator, in your install folder to write or to paste the following command: setup.exe /configure configuration.xml Press the enter key and way till the the installation is done.
    6. You should now have your version of Office installed.
    1. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (6)

      marmirvel 70Reputation points

      2023-02-17T10:48:57.9266667+00:00

      I am glad to have been able to help you

    2. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (7)

      Isidro Cervantes 0Reputation points

      2023-04-24T15:58:06.6833333+00:00

      This help me to install Office 2021. Thank you for sharing!

    3. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (8)

      Daniel Carey 0Reputation points

      2023-05-05T16:14:43.9933333+00:00

      This is the correct answer! Thank you so much. Office is finally installing.

    4. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (9)

      Jimena Alcalá 0Reputation points

      2023-05-10T14:40:53.72+00:00

      Hi, this worked and was very helpful, thank you very much.

      However, I want to update Excel in order to install the Spanish language pack or whatever, and what happens is that Office is uninstalled and then the same error pops up, "can't install office in the current update channel" or something like that. How can I update office without further issues?

    5. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (10)

      marmirvel 70Reputation points

      2023-05-31T12:58:20.9366667+00:00

      glad to have been of help :)

    6. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (11)

      marmirvel 70Reputation points

      2023-05-31T13:01:22.49+00:00

      Hi Jimena Alcalá, have you solved the language problem with Excel or are you still looking for the solution?

    7. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (12)

      Enzo Giovanni Borjas Amarilla 0Reputation points

      2023-06-15T19:14:19.3433333+00:00

      Love U man , i have tried for 4 hours to install the office and you with a little change in the cmd code solve it ahhaha

    8. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (13)

      Vinícius Morais Freitas 0Reputation points

      2024-01-29T21:07:04.7733333+00:00

      Thank you for sharing this, helped me, I was suffering from this problem for a while.

    9. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (14)

      Eduardo Garrido Martín 0Reputation points

      2024-03-11T07:51:33.1933333+00:00

      Hi,
      I work for a IT Services company and this solution worked for clients in 2023. Yesterday, It didn't worked.

      We created the configuration file, we downloaded correctly and then, when we were going to configure, it trigers the alert.

      I atatch the configuration file that previosly works but not the last time.

      They use Windows Server 2022 Standard 21H2
      We want to Install Office LTSC Professional Plus 2021

      I'll apreciate any help.

    10. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (15)

      Yel J 0Reputation points

      2024-07-04T12:41:28.98+00:00

      Hi, Thank you so much. I followed your instruction and succeeded. Thanks a lot.

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  2. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (16)

    André Modesto 15Reputation points

    2023-03-08T00:30:03.85+00:00

    It asked me where to extract the files, ended up with 5 files, 4 were .xml's and one setup.exe, turns out all i needed to do was running the setup exe like this: "setup.exe /configure configuration-Office2021Enterprise.xml"

    That was one of the xml files present, each for a different installation, like office 365 and the like. If the Office Deployment Tool doesn't ask you where to extract these files, search in temp folder.

    1. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (17)

      PATRICIA NOLETO S PAULA 0Reputation points

      2024-03-26T01:15:24.8033333+00:00

      I've been trying to find a way to download the office 2021 ltsc couldn't find any help up until I found your thread... SPOT ON. Thank you so much!!! Finally I got it.

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  3. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (18)

    Emily Hua-MSFT 27,581Reputation points

    2022-06-21T02:45:07.66+00:00

    Hi @Paul Phillips

    Welcome to Q&A forum ~

    The "Error Code: 0-2054 (0)" is a general error code, we cannot directly identify the issue via it.

    >install Office Standard using the "Office Deployment Tool 2021" executable

    Which version of Office Standard do you have? Is it Office 2021 Standard?

    Please share us with the configuration file (.xml) for a better analysis. Any privacy information such as key, you need to cover it.

    Besides, I suggest you check the ODT tool, you can try the latest one. If you have used the latest version of ODT, it is recommended to try the previous versions, such as the one in April.

    It is also recommended to update Windows system, avoid Office installation problems caused by the system.

    Any updates, you can post back.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (19)

      Paul Phillips 16Reputation points

      2022-06-21T11:26:02.55+00:00

      Thank you for your suggestion. I ended up getting on a support call with a Microsoft Tech, who convinced me to get a refund for Office 2021 Standard and go with Office 365. That wasn't my preference, but I was under a deadline and needed to get Office loaded on this machine.

      Ultimately, I think the problem was due to the previous installation of Office 365 not fully uninstalling despite my efforts to remove every scrap I could find.

      I did tons of research on the Internet before posting here, and can see that many people are frustrated by this error. Some get it resolved and some end up doing exactly what I did. For a company like Microsoft, I frankly expect better.

    2. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (20)

      Samuel Kreifus 0Reputation points

      2023-02-20T15:28:08.02+00:00

      It actually Windows OS screwed up they own application removal process and in order to fix it Microsoft tech support wonts to charge users $90.

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  4. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (21)

    André Modesto 15Reputation points

    2023-03-08T00:30:22.8366667+00:00

    It asked me where to extract the files, ended up with 5 files, 4 were .xml's and one setup.exe, turns out all i needed to do was running the setup exe like this: "setup.exe /configure configuration-Office2021Enterprise.xml"

    That was one of the xml files present, each for a different installation, like office 365 and the like. If the Office Deployment Tool doesn't ask you where to extract these files, search in temp folder.

    1. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (22)

      QuadStar 0Reputation points

      2024-05-14T14:24:51.9966667+00:00

      None of the normal steps resolved the issue. This took care of it. Thanks

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  5. Cannot install Office - Error Code 0-2054 - Microsoft Q&A (23)

    Erez Kataby 1Reputation point

    2023-01-24T09:22:06.0933333+00:00

    I tried the same sugessted solutions here, and nothing helped. I have Windows 11 22H2 clean installation.

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